Ultra Systems is comprised of a retail division and a wholesale division. Call us to discuss a visit to our store in scenic New Hope, Bucks County, Pennsylvania.

 

Photos/driving directions. To see photos of our location along with directions please click here!

 

Wholesale:

We import and distribute Audio Desk Systeme CD edge trimmer, and ultrasonic Vinyl Cleaner and HiFi-tuning Silver/Gold Fuses for the North American markets. We distribute The Cathedral Sound Acoustic Panels.

 

 

Retail:

In conjunction with our Cable Company affiliate (the world's leading retailer of specialty audio cables, powerline products and resonance control specialists), we are THE system matching specialists for high performance music and video systems. In addition to the above products handled by our wholesale division, we offer superior products from the world's finest manufacturers of home audio / video products including: Acapella, Accuphase, AirTight, Aktimate, Aqvox, ASR, Arcam, Ayon, BAT, Bel Canto, Bellari, Benchmark, Benz-Micro, Bergmann, Berkeley Audio Designs, Cavalli Audio, Clearaudio, Denon, EAR, Einstein, EPOS, Esoteric, Fanfare FM, Fosgate, Grado, Harmonic Resolution Systems "HRS", Hyperion, Lamm, Lindemann, Lyra, M2Tech, Merlin, Naim, NuForce, PS Audio, Rega, Reference 3a, Rogue, Sennheiser, Shelter, Soundsmith, Sutherland Engineering, TAD, Ultrasone, VPI, Wadia, Ypsilon, and many more.

 

Privacy Policy

Ultra Systems, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website:We firmly believe in respecting the privacy and security of our customers. We do not resell or otherwise provide your email address to anyone, unless you ask us to or where we are required by law (such as a court order or other statutory obligation). We may use your IP address to help diagnose problems with our server, and to administer our Web site. Our site's registration form requires users to give us contact information (like their name and email address), so that we may provide them with services or information that they have requested. At the customer's request, we may use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their address and billing information). Contact information from the order form is used to send orders to our customers. Users may opt-out of receiving future mailings.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Customer information is not stored in a location available through our web site. This site provides visitors with the option to use secured, encrypted communications between the web site and their browser via a secure sockets layer (SSL) connection. Access to customer information internally is strictly limited to authorized personnel. We do not resell or redistribute registration information collected through our web site.

 

Refund and Return Policy For Retail Purchases

Here is our return policy for our retail customers - we feel that it is one of the strongest in the Industry.

All products except for vacuum tubes purchased from our company will be repaired or replaced at our option should they malfunction under normal use within one year of purchase.

For new products with manufacturer warranties longer than a year, products should be returned to us for warranty repair or replacement. We will interface for you with the manufacturer.

In addition, with the exception of custom orders, which are not returnable under this policy, we offer a 30 day full value exchange policy for retail purchases including used products should you be unhappy with your purchase for any reason. In this case the merchandise must be returned in original purchase condition including packaging. The full purchase price of the merchandise (not including freight) will be applied to any purchase of equal or greater value from Usedcable.com, The Cable Company, or Ultra Systems, Inc.

The customer is responsible for the cost of round trip shipping in the case of all returns.

This return policy does not apply to wholesale purchases by resellers.

 

 

Delivery of Orders

The timing of deliveries for ordered products will depend on the product(s) being ordered. When you place an order, we will estimate delivery timing for you based on the availability of your items and the shipping options you choose. In some cases we will rely on information from our vendors in order to estimate delivery time. Delivery estimates will appear in our order confirmations.

 

Ultra Systems

127 Union Square

New Hope, PA 18938

215-862-6570 • 800-724-3305

Fax: 215-862-4871

Website: www.ultrasystem.comEmail: ultra@ultrasystem.com